Privacy Policy - Terms of Service
Privacy Policy Statement – SMS Terms & Conditions:
By subscribing to The Pool Guy services, you agree to receive text messages from us.
The Pool Guy will send SMS messages to communicate with customers about the status of their requested projects, in order to provide a better overall customer experience.
For HELP, please contact us at (904) 450-5552. To opt out of receiving messages, reply with “STOP” at any time. Message frequency may vary. Standard message and data rates may apply.
Text / SMS Marketing
If you choose to opt in to SMS communications from The Pool Guy, you will receive text messages at the mobile number you provide.
These messages may be automated and may include promotional offers, coupons, and/or information related to The Pool Guy or our affiliated restaurants, as well as updates related to your orders and account.
Consent to Receive Automated Messages
You understand that your consent to receive automated messages is not a condition of purchasing or using The Pool Guy services.
Messages may include, but are not limited to, order confirmations, updates, and special offers.
Confidentiality
We will keep your mobile number confidential.
Your mobile number will not be shared with third parties for their own marketing purposes.
However, for operational purposes, your name and mobile number may be shared with our service providers who assist in delivering our SMS communications.
These providers use your personal information solely to perform services on behalf of The Pool Guy.
Message Frequency
Message frequency may vary based on your orders, account activity, and ongoing promotions. You will receive messages relevant to your transactions and occasional promotional updates.
Opt-Out and Support Options
You may opt out of receiving text messages at any time by texting “STOP”.
Once we receive your opt-out request, you will be unsubscribed and will no longer receive text messages from us.
A confirmation message will be sent to confirm your unsubscription.
If you wish to resubscribe, you may text “START” to begin receiving SMS messages again.
For assistance with the messaging service, text “HELP” or contact us at thepoolguyusallc@gmail.com.
Wireless Carrier Rates and Services
Standard message and data rates may apply through your wireless carrier.
Wireless carriers are not liable for delayed or undelivered messages.